Privacy Policy

Personal data should be understood as any information about an identified or identifiable person.

Processing should be interpreted broadly and is any operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.

As Digicount Advisory values and respects the privacy and security of personal data, such personal data shall only be processed in accordance with (i) the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, better known as the General Data Protection Regulation (GDPR), as well as with (ii) all applicable national regulations.

This privacy policy aims to provide you with transparent information regarding:

(a) The processor of your personal data

(b) The purposes for which your personal data are processed

(c) The period for which the personal data will be stored

(d) Your rights in relation to such processing

(e) Our obligations in relation to such processing

(f) Cookies
 

The processor of your personal data

DIGICOUNT ADVISORY, ingeschreven in de Kruispuntbank der Ondernemingen onder het nummer 0802.427.154, met maatschappelijke zetel gevestigd te 1853 Strombeek-Bever, Jozef de Vleminckstraat 16, is de verwerkingsverantwoordelijke van uw persoonsgegevens.

This means that DIGICOUNT ADVISORY determines the purposes and means of processing personal data.

DIGICOUNT ADVISORY doet dit in haar hoedanigheid van besloten vennootschap waarmee u (rechtstreeks dan wel onrechtstreeks) een contractuele relatie onderhoudt als klant of als leverancier, dan wel van wie u de website bezoekt.

 

The purposes for which your personal data are processed

How? DIGICOUNT ADVISORY collects personal data through (i) agreements that you conclude (directly or indirectly) with us, (ii) voluntary provision of this by the data subject (whether or not through contact forms), or (iii) through the use of our website and social media (which includes associated technologies such as cookies).

What? The personal data collected by DIGICOUNT ADVISORY are (i) personal identification data, (ii) electronic identification data, (iii) financial identification data, (iv) personal details.

Why? Personal data are always collected and processed by DIGICOUNT ADVISORY for one or more specified purposes. The purposes for which DIGICOUNT ADVISORY processes personal data are the following: (i) to execute the agreements concluded with it, (ii) to comply with applicable legal obligations, (iii) to improve our services, (iv) to combat fraud.

Consequence when not providing? The provision of personal data is a necessary condition for concluding an agreement. In the absence of providing the personal data necessary to perform our assignment, no services can be performed.

 

The period for which the data will be stored

Your personal data will be kept for as long as necessary to achieve the purpose for which it was collected, in line with the legal, regulatory and internal requirements in this regard, and no longer than 10 years after the end of the business relationship with the client or counting from the date of an occasional transaction in accordance with art. 60 Law of 18 September 2017. Present provision obviously does not affect your rights as shown infra sub. 5.

 

Your rights in relation to this processing

Right to withdraw consent: you always have the right to withdraw your consent as described infra sub. 6. Naturally, this does not affect the lawfulness of the processing prior to this withdrawal.

Right of inspection: You always have the right to obtain from DIGICOUNT ADVISORY a definite answer as to whether or not your personal data are being processed, as well as to inspect them.

Right to rectification: You always have the right to obtain from DIGICOUNT ADVISORY rectification of inaccurate personal data without delay.

Right to data erasure: You have the right to obtain from DIGICOUNT ADVISORY the erasure of personal data without unreasonable delay, in the following cases: (i) the personal data are no longer necessary for the purposes for which they were collected, (ii) the consent on which the processing is based is withdrawn, (iii) you object to the processing which is justified by the public or a legitimate interest, or which is done for the purpose of direct marketing, (iv) the personal data have been processed unlawfully, (v) the personal data must be erased to comply with a legal obligation, (vi) the data have been obtained in connection with an offer of information society services to a child.

Right to restriction of processing: In a number of exhaustively listed situations, you also have the right to restrict processing, notably. : (i) when the accuracy of the personal data is contested, and this for a period that allows the controller to verify the accuracy of the personal data, (ii) when the processing is unlawful and the data subject opposes the erasure of the personal data, (iii) when DIGICOUNT ADVISORY no longer needs the personal data for the processing purposes, but the data subject needs them for the establishment, exercise or substantiation of a legal claim, (iv) when the data subject has objected to the processing.

Right to data portability: under certain circumstances you have the right to obtain your personal data in a structured, common and machine-readable form, and to transfer it to another controller.

Right to oppose marketing purposes: You have the right to oppose the use of your personal data for direct marketing purposes at any time.

 

Our obligations in relation to such processing

Principles of processing: DIGICOUNT ADVISORY will always process personal data in accordance with the following principles: (i) in a manner which is lawful, proper, and transparent in relation to the data subject, (ii) for specified, explicit and legitimate purposes, (iii) relevant and limited to what is necessary for the purposes for which they are processed, (iv) the data will be accurate and, where necessary, kept up to date, (v) will be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed, (vi) all appropriate technical or organisational measures will be taken to ensure that personal data will be processed in a manner that ensures adequate security and that they are protected against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

Lawfulness of processing: DIGICOUNT ADVISORY is only entitled to process personal data if one of the following conditions is met: (i) you have given your express consent to this, (ii) the processing is necessary for the performance of a contract to which you are (directly or indirectly) a party, (iii) the processing is in line with a legal obligation of DIGICOUNT ADVISORY, (iv) the processing is necessary to protect your vital interests or those of another natural person, (v) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority, or (vi) processing is necessary for the protection of the legitimate interests of the controller (except where such interests are overridden by the interests of the data subject).

The sharing of personal information: your personal information within DIGICOUNT ADVISORY is only accessible to employees that need access as part of their duties. These employees are bound by strict internal rules in terms of the processing of personal information. When DIGICOUNT ADVISORY calls on third parties to process personal information, we will only call on those parties that can provide sufficient guarantees with relation to the legal requirements when processing personal information. Your personal information can be handed over to the following non-exhaustive list of parties: IT suppliers, legally competent government and external consultants, always in the context of carrying out our assignment.

 

Cookies

During a visit to our website, cookies (small text files) may be placed on the hard disk of the visitor's computer. This is done with the sole purpose of making the site more responsive to the visitor's needs. Cookies are never used to track the visitor's surfing behaviour on other websites.

Each Internet browser allows you to prevent the use of cookies or set them differently (with warning, restricted, etc.). Please consult the help function of your internet browser for this.

In addition to the different types of cookies listed below, a strictly necessary (otherwise unused) PHP cookie is always set: PHPSESSID

Without this cookie, the website cannot function normally.

Functional cookies

We use functional cookies to optimise the functionality of certain pages of the website. This prevents some choices from having to be made each time or data from being repeatedly entered.

– COOKIE_LAN
– ACCEPT_COOKIES

Tracking cookies

We use tracking cookies to measure and subsequently improve the performance of our website.

For this, we use Google Analytics, a popular web analytics service offered by Google. It records the number of visitors and tells us more about general browsing behaviour, such as the duration of a visit to the website or the number of pages a user views on average.

– GA
– GID
– UTMA
– UTMZ

For more information around how these cookies work, consult Google's cookie and privacy statement.

 

Various

This privacy policy may be modified at any time in the future, with future changes or modifications always being communicated to you in advance.

We have tried to provide you with transparent information on your rights and the obligations of DIGICOUNT ADVISORY with regard to the processing of personal data. Should there nevertheless still be any uncertainties, should you require further information or have any questions, we will be happy to help you.

To contact us, or to exercise any of your rights in relation to data protection, please send an e-mail to support@digicount.be or a letter to DIGICOUNT ADVISORY Attn: Privacy Officer. When exercising your rights, your letter or e-mail must be accompanied by a copy of your identity card or passport so that your identity can be verified.

Should you have any complaints and/or suggestions regarding the way we process your personal data, we would be pleased to hear from you. DIGICOUNT ADVISORY attaches great importance to safeguarding your rights. We also inform you that you always have the right to lodge a complaint with the supervisory authority, i.e. the data protection authority.