Terms of payment

New location from 2022: Jozef de Vleminckstraat 16, 1853 Strombeek-Bever.

Our invoices are payable on receipt, without discount. Any expenses incurred by us as well as any VAT due will be added to the amount of our fees. In case of overdue payment, we reserve the right to charge interest on a monthly basis at the rate of 11% until the debt is settled. In this case, we shall also be entitled to add a 10% administration fee to the amount of the invoice, with an absolute minimum of EUR 50. Notwithstanding the preceding provisions, we reserve the right to claim full compensation for the actual damage suffered.

Questions regarding an invoice must be raised within a period of 15 calendar days from invoice date; in case of a dispute of an invoice, you must notify us in writing, by registered letter addressed to us, stating the reasons for the dispute, within a period of 30 calendar days from invoice date. If we do not receive such notice of dispute within the specified period, it means that the customer accepts the services covered by the invoice, unless other acceptance arrangements would have been agreed in writing. Our hourly rates may be reviewed periodically and are available for inspection by the customer at any time.

We reserve the right to suspend or stop work in progress in case our fees are not paid on time in accordance with any agreed billing schedule.

This agreement shall be governed by and construed in accordance with Belgian law, excluding provisions of private international law.

The parties undertake to make efforts to resolve any dispute or claim first by amicable settlement, by holding discussions and negotiations with each other in good faith. In the absence of a suitable solution within a period of 30 days, each party shall be entitled to bring the dispute before the Belgian courts, which shall have exclusive jurisdiction to settle such disputes, controversies or claims that would arise in connection with the legal relations established by this agreement or otherwise arising in execution of this agreement.

The images used on the website are from “Freepik: Stories”

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